NHTSA Complaint #11608954 — 2019 HEARTLAND MALLARD

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11608954
Vehicle 2019 HEARTLAND MALLARD
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

June 2023 from the inside of the RV we noticed the back end of the RV sagging. I inspected the frame and found it was broken in several places. The right side of the 'I' beam was cracked just above the rear leaf spring hanger. On the left side of the trailer the leaf spring hanger was broken off the 'I' beam and the 'I' beam was bent. This rendered the trailer extremely dangerous to pull. This trailer was purchased in 2019 and was not driven recklessly to cause this to happen. Just normal driving. The RV is available for inspection however it has been repaired, and the frame has been re-enforced with steel plates. The RV forum I am on indicated both the RV manufacture and the frame manufactures blame each other for these failures, thus avoiding the cost of taking responsibility. The vehicle was not inspected by any manufacture of government agency. There were no symptoms of any eminent failure other than the many other broken trailer frames. Knowing these trailers have a high frame failure rate is what caused me to inspect it, which I have done frequently since buying it.

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