NHTSA Complaint #11532337 — 2019 HEARTLAND MALLARD STRUCTURE:BODY

Complaint Details

ODI Number	11532337
Vehicle	2019 HEARTLAND MALLARD
Component	STRUCTURE:BODY
Date of Incident	July 11, 2023
Date Filed	July 14, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

My Mallard 25 manufactured by Heartland was in the shop for another issue (black water tank). As they removed the under-belly, they noticed 4 cracks/fractures in the I-Beam on both sides behind all 4 wheels. The cracks vary in length. They told me to contact Heartland to see what can be done. I have done that and have received no response. I believe this is a dangerous driving condition and that NHTSA should be notified immediately. Kennedy’s RV technicians will confirm their findings through pictures. I also have copies of the pictures. Thank you in advance for your quick response.

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