NHTSA Complaint #11454821 — 2019 HEARTLAND MALLARD

EQUIPMENT issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11454821
Vehicle 2019 HEARTLAND MALLARD
Component EQUIPMENT
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

The contact owns a 2019 Heartland Mallard M27 RV equipped with a Dometic AC unit, Manufacturer number: B57915.711J0, Serial number: 73826296, and Product number: 936002207. The contact stated while he was asleep, he started to smell a burning odor entering through the AC vents. The contact stated he turned off the AC unit and the power. The contact was able to continue sleeping and the odor went away. The contact stated no one was injured or sought medical attention. The contact stated that the electrical wire connectors to the compressor on the AC unit were melted. The contact stated that an independent mechanic came to the RV and replaced the AC unit. The manufacturer had been informed of the failure. The VIN was not available.

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