NHTSA Complaint #11608696 — 2018 JEEP WRANGLER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11608696
Vehicle 2018 JEEP WRANGLER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

I have put thousands of dollars already into the motor because my Jeep continually overheats and looses coolant. Its been in the shop countless times over the last year with the same issue. I was told it was the head gasket with is a $3k job. I took it to get a second opinion and this shop just completed the same repair on my exact vehicle. It wasn't the head gasket. He said the cylinder is cracked and it would need to be completely replaced. $10k. That it is a factor defect and that Chrysler has been aware of the issue but is currently not doing anything about issue. He said they extensively searched the cylinder head and could not see where the crack was but Chrysler's recommendation was just replace the cylinder because that is where the issue is. I cannot afford to spend $10k on a repair. The vehicle is not even that old to have this issue, it is a 2018. Chrysler told my mechanic that it was a factor defect, a malfunction in the actual part, but that a recall hasn't been issued yet.

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