NHTSA Complaint #11608673 — 2014 JEEP GRAND CHEROKEE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11608673
Vehicle	2014 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	July 9, 2024
Date Filed	August 15, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

My instrument cluster (where the speed, gas level, engine temperature, etc. Is displayed) had completely blacked out. It was periodically coming on. But it's not coming on at all anymore. I've taken it to the dealership, had it replaced (with a used part), had the wiring checked, also tried reprogramming the instrument cluster. Nothing has worked. There was a recall for this same exact problem, with the same exact vehicle except my vehicle was manufactured 3 months after the recall notice called for vehicle manufactured through Aug 2013 my was November 2013. I feel that my vehicle also should've been part of that recall notice.

Related Complaints for the 2014 JEEP GRAND CHEROKEE

Other ELECTRICAL SYSTEM Complaints

#11711894 — January 19, 2026 — The Anti-lock braking system and the electronic traction control system are both failing. There were previous recalls...

#11711255 — January 15, 2026 — Vechicle returns to limp mode. Almost causing several accidents on interstate. Engine 3.6. variable valve timing e...

#11701685 — November 26, 2025 — 1. The battery is consistently being drained from an unknown issue, mechanic unsure. In two years it has need 3 batte...

#11700822 — November 21, 2025 — The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the low p...

#11700842 — November 21, 2025 — Subject: Safety Defect Report – Failure of Telematics Module (TCU) Causing Loss of 9-1-1 Emergency Function, Electric...

Recent Complaints for the 2014 JEEP GRAND CHEROKEE

#11717868 — AIR BAGS — February 13, 2026 — The air bag light on the dash came on . Not sure what to do

#11717738 — ENGINE — February 13, 2026 — I took my car to the dealer for the recalls. They are basically only putting a band aid on the issue. They are tellin...

#11717738 — FUEL/PROPULSION SYSTEM — February 13, 2026 — I took my car to the dealer for the recalls. They are basically only putting a band aid on the issue. They are tellin...

#11717738 — POWER TRAIN — February 13, 2026 — I took my car to the dealer for the recalls. They are basically only putting a band aid on the issue. They are tellin...

#11717481 — ENGINE — February 12, 2026 — I was rolling up to a red light. The jeep shut down on a main road. The battery light, ABS, and power saver mode went...