NHTSA Complaint #11608628 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11608628
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	August 8, 2024
Date Filed	August 15, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The vehicle stalled due to lack of oil.(Before the 6 month oil change was due.)Yes it is available for inspection upon request. No one’s safety was put at risk. When the problem was brought up to the Kia dealership We were told that they had called in November 2023 And since we did not respond we voided our opportunity to have the engine Covered under the recall warranty. We did not receive a call. The vehicle has only been inspected by mechanic no work has been done on it. No lights came on to indicate there was a problem, it happened suddenly.

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