NHTSA Complaint #11608527 — 2020 BMW X3

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11608527
Vehicle	2020 BMW X3
Component	AIR BAGS
Date of Incident	August 8, 2024
Date Filed	August 14, 2024
Mileage	20,243 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

The contact owns a 2020 BMW X3. The contact stated while the vehicle was parked, the message to “Drive Safely - See Nearest BMW Service Center” was displayed on the instrument panel. The vehicle was driven to a dealer to be diagnosed. The contact was informed that the wiring harness associated with the driver’s and passenger’s side knee air bags needed to be replaced; however, the part for the repair was not available. The contact researched online and became aware of Manufacturer Communications Number: B650122; however, the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 20,243.

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