NHTSA Complaint #11608451 — 2015 FORD EXPEDITION

The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact stated that the A/C had stopped working as intended. There was no warning light illuminated. The contact stated that the A/C seat and throttle body plugs were replaced previously due to overheating. The vehicle was taken to a local dealer where it was diagnosed that the wiring harness pigtails needed to be replaced but were not covered under the recall associated with the VIN. The contact was informed by the local dealer that the wiring harness pigtail needed to be replaced prior to the recall repair or the failure listed in the recall could occur. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 175,000.