NHTSA Complaint #11608325 — 2016 TOYOTA COROLLA

We own a 2016 Toyota Corolla Sport model. 4 door sedan. We first started to notice a loud sound that was seemingly coming from the front of the car. It was a whining, rattling sound. The car's mileage is 87k. We took it into the shop, we were first told that it sounded like a bearing going out in the wheel. Then we took it to a licensed Toyota dealership. The dealership then tells us that it is actually due to the transmission chain, and our transmission will need to be replaced for $8900!! So I begin to dig online, and find that our model is the same years of other Toyota models that Toyota has a KNOWN problem with. This is a major issue, and puts our safety at risk if the transmission just suddenly goes out. The Toyota dealership has confirmed that we have an issue, and are saying that the transmission MUST be replaced, effectively decommissioning our work commuter vehicle until we can get this sorted. It was diagnosed by a licensed Toyota technician, but it can be inspected by a insurance rep/mechanic upon request. There were no warnings, no lamps, no codes. We just heard the noise, which is seemingly getting worse and louder. Which appeared about 7/15/24. The car has had it's routine maintenance done per the manufacturers specifications. The fluids are routinely checked, and it is taken in to a Toyota dealership for it's servicing, with certified maintenance records. It was never noted on oil changes that this was an issue, or that the transmission fluid was ever an issue. We do not drive this car hard, we do not abuse it. It is our commuter. And now we are looking at having to replace the transmission for essentially the same cost as the car itself.