NHTSA Complaint #11608241 — 2023 HYUNDAI ELANTRA

On July 28th 2024, I took my new 2023 Hyundai Elantra to its first oil change at a Take 5 oil change center. They replaced the oil, filter, checked the fluid levels in my car, and topped the fluids off. That evening, I noticed there was a liquid leaking from behind the passenger side tire, and at first thought it was water from the A/C, but in the morning, I noticed a puddle of liquid was under the car. I went back to Take 5 on August 5th and informed them that I believed there was coolant leaking from the vehicle following my oil change. The worker checked and said my coolant reservoir was completely empty, and he refilled the coolant and told me to take it to be diagnosed at a full service auto center. On August 13th I noticed there was a smell of burning metal coming from the engine bay when I turned the car on and took it to a Firestone where they informed me that the radiator cap had failed and was no longer holding the pressure in the radiator, and that almost all the coolant had leaked from my car. I had the radiator cap replaced and kept the original to take to the Hyundai dealership to see if this was a manufacturers defect or the result of improper handling by the Take 5 worker.