NHTSA Complaint #11691213 β 2023 HYUNDAI ELANTRA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11691213 |
| Vehicle | 2023 HYUNDAI ELANTRA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
I was on a delivery yesterday when this first occurred. I put my car into reverse and proceded to back up when my engine cut off suddenly and a loud warning came on , on my dash by the steering wheel it said ... engine off, shift to neutral and restart. That is what I did and it restarted and I continued on with my deliveries. Then the exact same thing happened again today so I called the dealership and they said there is a recall with the isg system that could be the issue but no resolution yet so there's nothing they can do. In the meantime time I can't use my vehicle for work as im a full time food delivery driver and I have to back up into roadways multiple times a day going in and out of driveways and I can't risk my safety or other drivers safety as my car may turn off in the roadway.
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