NHTSA Complaint #11710138 — 2023 HYUNDAI ELANTRA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11710138
Vehicle 2023 HYUNDAI ELANTRA
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

My horn continues to short out. It has happened five or more times in two years. (I purchased this car in 2023 and the day I purchased it, I was driving home and found out that the horn had lost sound, I called the dealership and they told me to bring it up the next day. When I brought it up the next day it started working again and they couldn't figure out what was wrong. I then went back home and by that next week my horn was completely not working so I had to bring it back up to my dealership.) My horn not working puts me and others in risk for many of reasons. For starters, it takes away my primary warning and communication tool on the road. I have no way to warn others if they are drifting into my lane, backing into me or any other accident that can happen while driving. I have taken my car to the dealership to get it fixed multiple times. This has been a problem since the day I bought my car. Every time my horn is about to fully short out, it slowly loses its sound and will come and go for multiple days slowly losing sound. I don't have my recent documentation from taking it to the dealership to get fixed, but I have one or two forms from the beginning.

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