NHTSA Complaint #11607531 — 2021 FORD F-150

The contact owns a 2021 Ford F-150. The contact stated while driving approximately 40 MPH during a severe rainstorm, the windshield wipers stopped working. The contact stated that there was no warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed that wiper motor had failed. The contact was advised that there was a recall associated to wiper failure; NHTSA Campaign Number: 23V163000 (Visibility). The contact called the manufacturer and was notified of the open recall for the wiper arms; however, the VIN was not included in NHTSA Campaign Number: 22V842000 (Visibility) for the wiper motor repair. The vehicle was not repaired. The failure mileage was approximately 68,000.