NHTSA Complaint #11607529 — 2023 VOLKSWAGEN ID.4

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11607529
Vehicle	2023 VOLKSWAGEN ID.4
Component	STRUCTURE:BODY
Date of Incident	August 5, 2024
Date Filed	August 9, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The rear passenger door got stuck and did not open while we were inside. My son tried to open it and it was just stuck. The other 3 doors in the car opened fine. I locked and unlocked/turned the child locks on and off/ turned the car on and off and nothing would open the door from the interior. My son was stuck. I recorded 3 minutes of all these things going on. Finally, I could open the door from the outside of the car. The door has been malfunctioning (not closing, opening on its own, or getting stuck) since I purchased the vehicle 18 months ago. The dealer initially refused to inspect bc they could not replicate but I started taking videos. One month ago they had replaced the latch and other components but it did not fix the problem. The car is back in service.

Related Complaints for the 2023 VOLKSWAGEN ID.4

Other STRUCTURE:BODY Complaints

#11715399 — February 3, 2026 — My 2023 VW ID4 has experienced multiple system failures/malfunctions (e.g., display, backup camera, climate controls,...

#11712469 — January 21, 2026 — door-handle safety recall had previously been completed on this vehicle. While driving at normal city speed, the fron...

#11681715 — August 19, 2025 — There has been an active recall on this vehicle for one year. The dealership has failed to repair the door handle rec...

#11668340 — June 21, 2025 — The right rear passenger door has become completely inoperable. It cannot be opened from the inside or outside of the...

#11660509 — May 12, 2025 — I was driving my car and the door came unlocked and opened

Recent Complaints for the 2023 VOLKSWAGEN ID.4

#11719308 — ELECTRICAL SYSTEM — February 20, 2026 — The vehicle continues to unlock itself. The dealer has been able to reproduce the problem. First repair. They said it...

#11719505 — ELECTRICAL SYSTEM — February 20, 2026 — For the past seven months, my vehicle‘s location settings have been off. It has been to the dealership multiple times...

#11719308 — UNKNOWN OR OTHER — February 20, 2026 — The vehicle continues to unlock itself. The dealer has been able to reproduce the problem. First repair. They said it...

#11719253 — FUEL/PROPULSION SYSTEM — February 19, 2026 — VW has informed me that my 2023 ID4 has a faulty battery that is at risk of catching fire. The VW corporate represent...

#11717302 — ELECTRICAL SYSTEM — February 11, 2026 — This vehicle is a total safety hazard due to two distinct failures: 1. Unresolved Door Defect (14+ Months): For ove...