NHTSA Complaint #11607447 — 2024 CHRYSLER PACIFICA PLUG-IN HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11607447
Vehicle 2024 CHRYSLER PACIFICA PLUG-IN HYBRID
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

About 3 months into our ownership of the new vehicle, and only 2K km on it, while driving the vehicle, we received a notification on the instrument screen to 'pull over because engine will be shutting down'. After waiting several minutes, we started the vehicle again, drove further along the road, and again it happened. This happened four times until we finally made it to the dealership. Dealership kept the vehicle for 1.5 months, changing various components and still getting the same issue. We wrote to headoffice, and next day we were told the vehicle was good to go. Two weeks later the same issue happened. It is not at the dealership again and we are being told it is a transmission issue. I believe this is the same defect as the previous Pacifica models which have a recall on them (we had a previous Pacifica).

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