NHTSA Complaint #11607418 — 2022 GMC SIERRA 1500

While driving, I turned the volume on the radio a couple clicks louder using the steering wheel controls. After I stopped pushing the volume button on the steering wheel, it continued to rapidly increase volume until it maxed out. It was incredibly loud, in a panic, I verified the VOL+ button was not stuck. The VOL- on the steering wheel did not reduce the volume. I spun the volume button down, on the radio, but it would instantly return to full volume the moment I stopped spinning it. The power button on the radio also had no effect. I was driving at 50mph and had no way to reduce the volume from the max, which was incredibly distracting to say the least. I was finally able to get it to stop by pulling out my phone (which was connected via CarPlay) and hitting the pause button on my phone. Afterwards it behaved as normal, but my man did my ears hurt. Luckily there wasn’t any traffic nearby as I could hardly focus on the road while fumbling with the audio.