NHTSA Complaint #11607336 — 2017 HONDA CR-V

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11607336
Vehicle 2017 HONDA CR-V
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

My 2017 Honda CRV has been diagnosed as needing replacement of its fuel injectors. When this problem is detected by its onboard computer system, all warning lights illuminate on dashboard display (even though they are unrelated), and all the ADAS safety features are disabled until the system can be reset - these include blind spot detection, forward collision warning, lane departure warning, etc. Because the car was otherwise driving fine, I explored other possible reasons for what seemed to be an issue with the electronics, such as a faulty battery. Eventually, it became apparent there was a fuel injection problem when the car went into what others have referred to as 'limp mode,' which means that it struggles to accelerate to even 5-10 mph at best. Thankfully, the two times this happened before I was able to take it to the dealership were both on residential streets without traffic. If this had occurred on an interstate or while turning left, the results could have been tragic. After some basic internet searches, it became readily apparent that hundreds of others across the country are dealing with the same identical issues I've described. Some individuals are encountering this issue when the car is only at 50-60k miles, which indicates it is not a matter of typical wear and tear. Yet, for some reason, Honda is not acknowledging this problem. This is especially disappointing and confusing seeing that Honda has either recalled or extended warranties on fuel injectors for multiple other models built during the mid-to-late 2010s (Pilot, Odyssey, Ridgeline, and Fit). I would greatly appreciate the NHTSA's assistance in ensuring that people like me do not have to pay for a very costly repair that is clearly due to a systemically faulty part, but more importantly hope that no one is involved in an accident when their safety features are disabled and/or the car goes into 'limp mode' while in an vulnerable highway or intersection situation.

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