NHTSA Complaint #11607329 — 2017 JEEP WRANGLER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11607329
Vehicle	2017 JEEP WRANGLER
Component	POWER TRAIN
Date of Incident	August 8, 2024
Date Filed	August 8, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Have the rear axle gears chipping/breaking off. Have mentioned this several times to dealer and they said the noise is normal for Jeeps. Took to independent repair shop and he found the gear issue, and asked me if anyone has worked on this rear end before, which would be no. He stated it looks as if someone has broke the original seal on it. I bought it at Performance CJDR in Delaware Ohio, and I'm wondering if something happened to it before I took ownership of vehicle. In process of repair at Bobbitt's Automotive repair in Lancaster Ohio... On my oil changes, the Rear Differential has always been checked OK... Now that vehicle is out of Power train Warranty this happens... My feeling is that this was always an issue with this vehicle, and was being covered up

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