NHTSA Complaint #11716113 — 2017 JEEP WRANGLER

The contact owns a 2017 Jeep Wrangler. The contact stated that while driving approximately 30-45 MPH, the vehicle lost power. On another occasion, while driving at 20 MPH, the vehicle lost motive power. While shifting into gear, the vehicle failed to respond as intended. The check engine warning light illuminated after the failure. The driver was able to pull over safely. The vehicle was running, and the heat was functioning. The vehicle was towed to a AAA Service Center, where the filter and oil were changed; however, the failure reoccurred. The vehicle was towed to AAA again, but no assistance was provided. The vehicle was taken to the local dealer, where it was diagnosed, and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 100,000.