NHTSA Complaint #11607311 — 2018 MAZDA MAZDA3

The contact owns a 2018 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while shifted into reverse(R) and reversing out of the driveway, the rearview camera image was flickering on the display screen. The contact stated that the flickering was intermittent but eventually the camera became inoperable. The contact had notified the manufacturer of the failure. The failure mileage was approximately 38,000. VIN tool confirms parts not available.