NHTSA Complaint #11607164 — 2017 CHEVROLET VOLT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11607164
Vehicle 2017 CHEVROLET VOLT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

While driving my 2017 Chevy Volt on the highway, a “Propulsion power is reduced” message appeared accompanied by the CEL. Prior to this there had been no indication that anything was wrong. The warning was quite vague and it wasn’t at all clear what it actually meant so I continued driving. Shortly after this, I began to notice a bit of a “chuggle” or lurching sensation (particularly on hills). This made the acceleration slightly unpredictable, and at one point even triggered the forward collision warning when the car accelerated a bit after I took my foot off the gas pedal (coming up behind another car at a traffic light). I pulled over and attempted to figure out what the issue was. I had a notice regarding the BECM recall in my glove box which listed a reduced power mode as a potential symptom, so I scheduled a service appointment (figuring it was that) and continued my trip. I stopped to get gas, then a mile or two down the road the engine overheated and shut off. By sheer luck I had a few miles of range left in electric mode which allowed me to pull over safely, but I was now stranded over 100 miles from home. I managed to get the vehicle to a dealership in Danvers, MA where they diagnosed the problem as a failed EGR valve. My understanding is this is related to a defect in the valve electronics.The valve failed and blew the F3 fuse, which also supplies power to the engine cooling system. It doesn’t take long for the engine to overheat and it seems this can lead to a complete loss of power while driving when the electric range is already depleted. The valve is currently unplugged while I await a replacement but there is no word on how long that might be. Other Volt owners have had to wait months or even years to get a new valve. The repair quote I received is also unreasonably expensive (> $4,000). I failed my state emissions inspection and am in the process of applying for a waiver. Given how common this is, I'm surprised this isn't already a recall.

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