NHTSA Complaint #11606975 — 2018 RAM 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11606975
Vehicle 2018 RAM 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

ABS light and traction control lights are on and off with the service light on dash on and off.When the abs light and traction light comes on it also disables the cruse control to the off position. Performance is totally reduced ! Vehicle shows active code C0020 for ABS pump motor control general electric failure..Diagnostic issued said to replace the hydraulic control unit. The problem was inspected by the Ram dealer and was reproduced by the tech and is currently being repaired by the Ram dealer. We were notified the complete unit was not available and only the possibility of the control motor was available at this time at a cost of $1400 give or take. When the cruise control kicks out in traffic you go from the posted speed limit to 0 if not caught immediately. Mileage 53,500

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