NHTSA Complaint #11606717 — 2021 CHRYSLER PACIFICA

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11606717
Vehicle	2021 CHRYSLER PACIFICA
Component	VEHICLE SPEED CONTROL
Date of Incident	August 5, 2024
Date Filed	August 6, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

This is a follow up to an earlier submission (NHTSA Tracking Number 11591550). After the initial incident, the dealership replaced the hybrid battery on the vehicle. A month later, yesterday, while driving the vehicle on the interstate, I again received the dreaded, "Stop Safely, Vehicle Will Shut Off Soon" warning indicator and the car lost all power about 30 seconds later. Thankfully, I was on an offramp and was able to stop safely. Had I been traveling at full speed in the carpool lane, it could have been very dangerous. The van is now at the dealership for repair, and I hope they fix it for real this time. This is an extremely dangerous situation, with vehicles dying while going full speed.

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