NHTSA Complaint #11606690 — 2018 ACURA TLX

The contact owns a 2018 Acura TLX. The contact stated that after refueling and attempting to park in a parking space, the vehicle experienced a sudden acceleration. The contact mentioned that no safety features were activated. As a result, the contact crashed into a pillar where the vehicle came to a stop and prevented it from then crashing into a building. The air bags did not deploy. The vehicle's front end was damaged, and the contact noticed a significant amount of fluid on the ground underneath the front end as well. The pillar that was crashed into also had damage. The vehicle was towed to a collision center where it was pending a diagnostic testing result. The contact sustained injuries to her neck and upper back areas that required medical attention. A police report was filed. A dealer was contacted via phone where the contact was informed that the vehicle failure was not related to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 48,000.