NHTSA Complaint #11606187 — 2024 VOLKSWAGEN TAOS

Malfunction: Acceleration failure from a full stop. on [XXX], with approx 300 miles on the vehicle, I needed to pull onto the two lanes going my direction on right. On my left was a wide curve blinded by large full trees on [XXX] in Delaware with traffic running 55-65ish. It was a doable look-twice then hustle situation. Waited for traffic to clear, nothing in sight, pulled out fuller throttle but it crawled...immediately I went full throttle with no effect as it continued to steadily crawl for several long seconds until turbo activated. This was way outside of normal-clearly I had been placed in a dangerous situation but thankfully no traffic approached before full speed was obtained. There have been no warning lamps or messages. As for possible symptoms prior to the incident, I had complained to the dealer, day after purchase about the amount of lagging and lunging I was beginning to take notice of, as well as when accelerating from lower gears, it wanted to pull back - like a tap on the brakes. Two workers test drove, expressed experiencing this and determined issue was attributed to being in 'ECO mode' and recommended/showed how to change to regular 'driving mode', which helped but not significantly. Just as easily the children could have been riding with me in the car seats as they often do. This incident was disturbing and I take it seriously. On [XXX], this repeated itself to a lesser yet unacceptable degree taking a right from a standstill on [XXX] in Danville PA. These I reported to the dealership on 7/19 and reported 2nd incident on 7/29 at first scheduled service visit. The incidents have not reproduced themselves so not confirmed by the dealer...no fault codes were identified in ECM, no further diagnostics were performed. My printer doesn't scan-please send me the address so I can mail you a copy of the first service visit 7/30 to be attached to this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)