NHTSA Complaint #11605875 — 2017 CHEVROLET VOLT

10 months ago, I took my vehicle in to the local chevy dealership because the check engine light was on and I had noticed the vehicle seemed to be running rough. I had also seen a message that said the vehicle was running at reduced propulsion. The dealership told me I had a shorted EGR valve which also cause fuse 3 to blow and ordered the part. Then I waited. My vehicle stopped running on the road once. Just died. I had no battery charge remaining either. That was a safety issue for me and anyone who might hit my car because it was on the road. I sat there for a while and then tried to start it. I wasn't far from home and was able to limp home. I waited for months, contacted the Chevy/GM manufacturer and kept in contact with the dealership. Over the next 10 months was told several different things: part not being made, strike affected part manufacture, part and install price was increasing to $3500, can install Chinese part without warranty, dealership had 2 other people waiting for the part like me, part was not covered under any warranty. I was called a couple days ago to hear that there was a GM manufactured part available for my car but it would be $3500. I asked for a reduction in cost since I had waited so long. I was told they could reduce the price by $500. I said I had been quoted $1200 in 2023 when I took the vehicle in. I was told to share anything I had in writing for that. I found my invoice which showed the purchase cost for the parts ($717.80) which I just sent. I received a call today telling me the dealership has the part and will give it to someone else unless I agree to get it done today for $3500; however, since I did not know the part was even here for me, they will wait one more day to hear if the manufacturer will honor the original quote. For the last 10 months, I had no car to drive or could drive it on battery and hope I didn't run out of charge (~50 miles of battery charge) and get stranded on the road again.