NHTSA Complaint #11605661 — 2018 FORD EXPLORER STRUCTURE

Complaint Details

ODI Number	11605661
Vehicle	2018 FORD EXPLORER
Component	STRUCTURE
Date of Incident	July 10, 2024
Date Filed	July 31, 2024
Mileage	102,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

The contact owns a 2018 Ford Explorer. The contact stated that after his wife had driven and parked the vehicle, he noticed that the front driver's side window pillar trim, where the digital keypad was mounted had detached. The contact stated that he applied tape to the trim, but the tape could not secure the trim. The vehicle was taken to the dealer, where it was determined that the front driver's side window pillar trim needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 102,000.

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