NHTSA Complaint #11605521 — 2020 FORD EXPLORER

FUEL SYSTEM, GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number 11605521
Vehicle 2020 FORD EXPLORER
Component FUEL SYSTEM, GASOLINE
Date of Incident
Date Filed
Mileage 54,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2020 Ford Explorer. The contact stated that while driving at various speeds, the contact became aware of an abnormal fuel odor inside the vehicle. There were no warning lights illuminated. The vehicle was inspected by a relative who became aware that one of the fuel hoses was fractured. A local dealer was contacted; however, the vehicle was not repaired due to the cost. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline for assistance. The failure mileage was approximately 54,000.

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