NHTSA Complaint #11605521 — 2020 FORD EXPLORER
FUEL SYSTEM, GASOLINE issue reported to NHTSA
Complaint Details
| ODI Number | 11605521 |
| Vehicle | 2020 FORD EXPLORER |
| Component | FUEL SYSTEM, GASOLINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 54,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The contact owns a 2020 Ford Explorer. The contact stated that while driving at various speeds, the contact became aware of an abnormal fuel odor inside the vehicle. There were no warning lights illuminated. The vehicle was inspected by a relative who became aware that one of the fuel hoses was fractured. A local dealer was contacted; however, the vehicle was not repaired due to the cost. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline for assistance. The failure mileage was approximately 54,000.
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