NHTSA Complaint #11605354 — 2018 MAZDA CX-5 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11605354
Vehicle	2018 MAZDA CX-5
Component	ELECTRICAL SYSTEM
Date of Incident	July 30, 2024
Date Filed	July 30, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The infotainment center glitches and starts clicking things on its own, often changing the volume to all the way loud suddenly orchanging radio station constantly, startling me while I am driving and causing major distraction which can easily lead to an accident. Settings, including safety setting start to get changed on their own while driving as well. The edges of the screen on the infotainment center are also crackling on their own inside the screen somehow, and I am not sure if heat has caused this, and been making this issue worse because it is only ever wiped with a microfiber cloth.

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