NHTSA Complaint #11605196 — 2016 FORD FOCUS

The contact owns a 2016 Ford Focus. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated while driving 60 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined on three occasions that the turbo charger and engine needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer informed the contact that the oil level was low. The vehicle was taken to the same local dealer, where the oil was changed. While driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to another local dealer, Larry H. Miller Ford Draper (11442 Lone Peak Pkwy., Draper, UT 84020), where it was diagnosed and determined that the turbo charger needed to be replaced. The contact was notified by the Insurance Provider about NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was towed back to the local dealer for an oil consumption test, but the vehicle was not yet diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 2,000.