NHTSA Complaint #11605179 — 2018 RAM 2500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11605179 |
| Vehicle | 2018 RAM 2500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | LA |
Consumer Description
The systems in question are the ABS and Traction Control Systems on my 2018 Ram 2500 6.7L 4x4 Heavy Duty. This vehicle has had issues from the beginning with these systems as the first repair took place at 10,640 miles at the dealership it was purchased from. This took care of the codes/lights for a short period and was covered under warranty but the same issue persisted not too long after mileage-wise. The next time this issue occurred was when the truck had 22,628 miles, the brake fluid was flushed in an attempt to correct the ABS light but was unsuccessful. The truck was then brought to another repair shop to correct the same issue again where the ABS Hydraulic Module, ABS Control Module, and the brake fluid were replaced at 23,702 miles at the sole cost of the owner. As of early July 2024, at 45,000 miles the lights have again started intermittently coming on stating there is an issue with both the ABS and Traction Control Systems and must be serviced. After reading through multiple forums and speaking to other owners, this seems to be a common occurrence and needs to be looked into by the NHTSA due to major safety concerns. Although there were no accidents or police reports in this case, this malfunction poses a major safety hazard for the driver, passengers, and others on the road if a recall is not issued. There should be no reason a $60,000+ heavy duty premium truck consistently has these issues with no accountability and/or repercussions held to the FCA group. My personal concern is for my family as this is our primary vehicle and living where we commonly have inclement weather, if the ABS and Traction Control Systems fail randomly during a storm, this has a high potential to cause major injury or death to both our family and other drivers on the road. Not to mention the potential cost of collision damage to the vehicle(s) and/or other person's property.
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