NHTSA Complaint #11605101 — 2019 FORD F-350

The contact owns a 2019 Ford F-350. The contact stated that the roof seam cover had lifted and detached. Additionally, the contact stated that while raining or washing the vehicle, there was water entering the headlight enclosures and the headlights became inoperable. While the vehicle was in park(P), the interior lights turned on without driver input, and turned off while shifted into reverse(R). There was no notification from Ford Pass. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact that there were no open recalls but diagnosed the vehicle and determined that the headlight assembly needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 10,000.