NHTSA Complaint #11715122 — 2019 FORD F-350

FUEL/PROPULSION SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Fire

Complaint Details

ODI Number 11715122
Vehicle 2019 FORD F-350
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State SD

Consumer Description

Failed component was the upper fuel filter/ fuel filter connecting lines located on top of the 6.7 power stroke engine broke and poured diesel all over the engine and into the valley causing the engine and engine bay to catch on fire while driving down the road. Safety was the fact that our entire truck burnt down and there was extreme risk of loss of life and ended up total loss of property. There have been multiple cases of power strokes from 2011-2026 equipped with the 6.7L power stroke diesel engine having this exact same problem due to the poor placement and inadequate materials to be used in high pressure fuel lines and filters. The vehicle was inspected by insurance and they did determine that was the cause of the fire. There were no warnings, we started smelling something and then smoke began coming through the vents. Pulled over and by then the engine bay was on fire and even the fire extinguisher could not put the diesel out and the entire truck was engulfed in flames in a matter of minutes. Ford needs to fix this issue with the placement of their upper fuel filters and should be held accountable to their customers who have suffered loss for this.

Related Complaints for the 2019 FORD F-350

Other FUEL/PROPULSION SYSTEM Complaints

#11645840 The fuel filter housing cracked and started pouring diesel out the top and back of the engine. No warning lights goin...
#11645134 The CP4 fuel pump failed causing the entire fuel system to be replaced. It is the same pump that is covered in the re...
#11639694 the CP4 fuel pump sent metal shavings into the fuel injectors and the engine quit. no warning light came on at all. t...
#11636176 [XXX] my 2019 ford f350 extended cab 4x4 6.7 diesel engine caught fire while i was driving on [XXX] i was pulling a...
#11592778 truck showed alert of decreased power twice withing a month. When taken into Ford they sated the fuel pressure pump a...

Recent Complaints for the 2019 FORD F-350

#11713899 ENGINE I have about 54000 miles on a 2019 ford super duty 350 with the Power stroke 6.7. Engine light went on and its at Wil...
#11689714 VISIBILITY/WIPER Rear window shattered when rear window defrost was activated.
#11689016 ENGINE The contact owns a 2019 Ford F-350. The contact stated that while driving at an undisclosed speed, the check engine w...
#11689016 FUEL SYSTEM, GASOLINE The contact owns a 2019 Ford F-350. The contact stated that while driving at an undisclosed speed, the check engine w...
#11684218 ELECTRICAL SYSTEM My back up camera is not working.
Check any vehicle history by VIN - Free vehicle history report