NHTSA Complaint #11604696 — 2017 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11604696
Vehicle	2017 KIA SOUL
Component	ENGINE
Date of Incident	September 1, 2023
Date Filed	July 26, 2024
Mileage	111,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2017 Kia Soul. The contact stated while driving at various speeds, there was an abnormal knocking sound coming from the engine. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the mechanic discovered metal shards in the oil pan. The mechanic recommended that the vehicle be taken to a dealer. The vehicle was taken to the dealer and a diagnostic test was performed, and the contact was informed that an engine flush needed to be performed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,000.

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