NHTSA Complaint #11604370 — 2014 JEEP CHEROKEE
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11604370 |
| Vehicle | 2014 JEEP CHEROKEE |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
POWER TRAIN:AUTOMATIC TRANSMISSION | POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT continues to experience movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft and has caused input spline teeth to wear off, leading to a loss of engagement between the transmission and the differential inside the PTU. If there was a recall performed on this vehicle, it was either too late, or ineffective. Requires a new PTU.
Related Complaints for the 2014 JEEP CHEROKEE
Other POWER TRAIN Complaints
#11719569
There have been many documented incidents regarding these transmissions on the 2014 Jeep Cherokee Latitude. The trans...
#11718319
I was driving my 2014 Jeep latitude, on the interstate in Maine and the transmission just died. I barely could merge ...
#11712170
The vehicle recently showed an error stating "Service 4WD" which appears to be a known issue with this model of vehic...
#11709343
PTU is being replaced because the dealership said it is going to leave me without power to the wheels which can be ex...
#11705620
The Jeep has a drivetrain defect involving the transmission and power transfer unit (PTU) that has existed since purc...
Recent Complaints for the 2014 JEEP CHEROKEE
#11718044
ELECTRICAL SYSTEM
I am reporting a failure of the remedy for Recall S55 (NHTSA 16V-529). The manufacturer’s authorized repair, a softwa...
#11717712
SERVICE BRAKES
My car is safely in my driveway. It only has 18,000 miles driven. It became stuck in wheel drive, greatly reducing my...
#11717712
STEERING
My car is safely in my driveway. It only has 18,000 miles driven. It became stuck in wheel drive, greatly reducing my...
#11712302
ELECTRICAL SYSTEM
In November 2025, I recently completed a recall repair to my 2014 Jeep Cherokee (NHSTA #XXX/Jeep #49A). I picked up m...
#11712302
SERVICE BRAKES
In November 2025, I recently completed a recall repair to my 2014 Jeep Cherokee (NHSTA #XXX/Jeep #49A). I picked up m...