NHTSA Complaint #11604313 — 2019 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11604313
Vehicle	2019 FORD ESCAPE
Component	ENGINE
Date of Incident	July 11, 2024
Date Filed	July 24, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

I have a coolant intrusion. CEL came on a couple weeks ago. The code it gave was a cylinder 3 misfire. I took it to Perry County Tire in Hazard KY and they said it needed a new ignition coil and 4 new spark plugs. They replaced the coil and all spark plugs. The CEL came back on a few days later, giving the same cylinder 3 misfire code. I then took it back and they replace the ignition coil again. The CEL came back on about 4 days later and I took it back, now seeing a puff of white smoke when I start the car and put it into reverse. They said my coolant was low and I have an intrusion and then referred me to another service center because they did not do engine or gasket repairs.

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