NHTSA Complaint #11604230 — 2023 VOLKSWAGEN ID.4

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11604230
Vehicle	2023 VOLKSWAGEN ID.4
Component	STEERING
Date of Incident	July 11, 2024
Date Filed	July 24, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

Steering wheel has capacitive touch control for cruise controls and other options. While turning in corners or exiting from highways unknowingly capacitive controls are getting activated and it sets the speed to highway cruise speed limit or previous cruise speed, creating a panic situation. It is a safety issue and potentially crashes. I have avoided 10 different instances so far. It has to be recalled for this issue and fix has to be done for this.

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