NHTSA Complaint #11604227 — 2018 RAM 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11604227
Vehicle 2018 RAM 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

ABS Pump failure: First occurrence July 18 2022. Mileage 24268 ABS pump replace under warranty by dealership. Second occurrence: July 23 2024 Mileage 45907 ABS pump not replaced as of yet, parts out of warranty by one week. OEM warranty out by 25 months. I am the original owner and this vehicle has been gently used and not abused. The ABS pump failure, two occasions, of a part which should be have a life expectance of 100,000 miles, minimum.. Two failures at less than 50K miles in my mind is not acceptable, especially with a safety related part. From the research I have done, additionally talking with other owners and dealership technicians, this is a common problem especially with the 2017 - 2018 year model vehicles. Something should be done to rectify this issue.

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