NHTSA Complaint #11604211 — 2015 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11604211
Vehicle	2015 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	July 18, 2024
Date Filed	July 24, 2024
Mileage	158,323 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MT

Consumer Description

The contact's son owns a 2015 Jeep Cherokee. The contact stated that on several occasions while in reverse(R), there was a repeated thump coming from the vehicle. The contact stated while driving at various speeds on several occasions, the transmission inadvertently shifted into Drive-2 and remained stuck in second gear. Additionally, the contact observed an unknown message that appeared, and the check engine warning light was illuminated. The vehicle was steered off the highway, shifted into park, and then back in drive; however, Drive-2 remained selected. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 158,323.

Related Complaints for the 2015 JEEP CHEROKEE

Other POWER TRAIN Complaints

#11718711 — February 18, 2026 — The contact owns a 2015 Jeep Cherokee. The contact stated that after starting the vehicle, the check engine warning l...

#11718604 — February 17, 2026 — The contact owns a 2015 Jeep Cherokee. The contact stated that while in a drive-thru line, the front driver's side wi...

#11716302 — February 6, 2026 — Check engine light on and coastal transmission in Toms River New Jersey inspected car and said transmission is not wo...

#11709247 — January 6, 2026 — My transmission failed and was not connecting with the driver train any more. The Jeep only has 112k miles on it. ...

#11708341 — January 2, 2026 — I’m submitting a complaint regarding a Power Transfer Unit (PTU) failure on my Jeep (VIN: [XXX] ), which affects the ...

Recent Complaints for the 2015 JEEP CHEROKEE

#11719382 — ELECTRICAL SYSTEM — February 20, 2026 — After learning of the recall for the lift gate module because of water intrusions of multiple points. The wiring harn...

#11719382 — STRUCTURE:BODY — February 20, 2026 — After learning of the recall for the lift gate module because of water intrusions of multiple points. The wiring harn...

#11718604 — ELECTRICAL SYSTEM — February 17, 2026 — The contact owns a 2015 Jeep Cherokee. The contact stated that while in a drive-thru line, the front driver's side wi...

#11718604 — ENGINE AND ENGINE COOLING — February 17, 2026 — The contact owns a 2015 Jeep Cherokee. The contact stated that while in a drive-thru line, the front driver's side wi...

#11717116 — ELECTRICAL SYSTEM — February 10, 2026 — The contact owns a 2015 Jeep Cherokee. The contact stated that while attempting to open the liftgate, the liftgate fa...