NHTSA Complaint #11604044 — 2018 FORD ESCAPE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11604044
Vehicle	2018 FORD ESCAPE
Component	ELECTRICAL SYSTEM
Date of Incident	May 20, 2024
Date Filed	July 23, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

This is the third time my lift-gate ( back hatch ) has started working intermittently. I assume the latch is an electromagnet. It is very unsafe as it does not always latch tight and there is no emergency release. Century Ford replaced the first latch on 3/11/21, R.O.342961. It was also worked on 9/15/21. the current incident started on or about 5/20/24

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