NHTSA Complaint #11604031 — 2022 VOLKSWAGEN TAOS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11604031
Vehicle	2022 VOLKSWAGEN TAOS
Component	ENGINE
Date of Incident	July 15, 2024
Date Filed	July 23, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I purchase a 2022 VW Taos in February of 2022. Right after I purchase I got a coolant warning light. Took it to dealer and they added coolant. This stated happening a couple of time with the same fix by dealer. In March of 2023 they tested the cooling system and found nothing wrong and said the reason the car was loosing coolant was because the cap was not installed correctly and the coolant evaporated. The car still continues to loose coolant. Took the car back a few more times again the same fix, add coolant. Last week the check engine light came on and took the car to dealer. Now they tell me the car needs a new head cover gasket and since I have 58,000 miles it is no longer under warranty. I have taken the car to the dealership numerous times for the coolant being low and nothing was ever done to fix it. Now I am stuck paying $5200 for repairs that should have been done when the car was under warranty but an incompetent dealership never figured out what was wrong with it.

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