NHTSA Complaint #11603691 — 2016 FORD ESCAPE
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11603691 |
| Vehicle | 2016 FORD ESCAPE |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 74,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
The contact owns a 2016 Ford Escape. The contact stated while driving approximately 15 MPH pulling out of a parking lot, the vehicle lost power steering functionality. The contact stopped, turned off, and restarted the vehicle to attempt to reset the power steering functionality. The contact stated that the power steering functionality failed to return to normal functionality. The contact drove the vehicle to a local dealer. The dealer had not yet diagnosed the vehicle. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 74,000.
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