NHTSA Complaint #11603407 — 2010 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11603407
Vehicle	2010 FORD FUSION
Component	STEERING
Date of Incident	July 19, 2024
Date Filed	July 19, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Loss of power steering; and is available for inspection. Stopped working mid drive; confirmed with code U3000. Not inspected by Ford nor will dealership fix because of no recall. While driving dashboard gave service Advance Trac . The same issue the 2011 and 2012 Fusions had a recall for but the 2010 have the same issue and Ford wont recall. (Found that a fault in the programing caused a false negative shutting off power steering) 1579 complaints but Ford wont recall 2010's. Customers have had steering rack replaced only for the issue to come back; Ford discovered a flaw in the programing. Ive had the codes cleared and it drives fine for 160 or so miles then fails (3times). 2011/2012 recall had the new program uploaded to correct issue ;why not 2010? 2010 has same exact issue even the miles at (total) when failure happens is in line with 2011/2012

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Recent Complaints for the 2010 FORD FUSION

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