NHTSA Complaint #11603341 — 2019 HONDA ODYSSEY

The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle hesitated. The contact stated that the failure started several months ago and became a persistent failure. The vehicle was taken to the dealer to be diagnosed and it was determined that the engine was hesitating. The contact was informed that the air filter needed to be replaced. In addition, the contact was informed that the Petra GDI fuel system needed to be serviced and the TCM software needed to be updated. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000. Parts distribution disconnect.