NHTSA Complaint #11603224 — 2014 FORD EDGE

The contact owns a 2014 Ford Edge. The contact stated while driving 45 MPH, the vehicle lost motive power. The service engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed but no failures were found. The vehicle was not repaired. The contact stated that several days later while driving 25 MPH, the failure reoccurred. The vehicle was taken back to the local dealer where it was diagnosed but no failures were found. The service engine and check engine warning lights were illuminated. The vehicle was inspected by an independent mechanic and it was diagnosed and determined that the throttle body needed to be replaced. The vehicle was repaired. After further investigation, the contact related the failure to Customer Satisfaction Program: 13N03 (Throttle Body Extended Coverage). The manufacturer was made aware of the failure. The failure mileage was approximately 66,000.