NHTSA Complaint #11602982 — 2020 FORD ESCAPE HYBRID

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11602982
Vehicle	2020 FORD ESCAPE HYBRID
Component	POWER TRAIN
Date of Incident	August 16, 2023
Date Filed	July 17, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

When temperature is over 100F, (when it's parked for a while). 1. Foot on brake 2. Turn engine button on 3 Shift into Drive . The shifter button wheel will not turn into any gear. It's locked into Park . You have to open all the windows, and direct as much A/C air downward to the shifter wheel to get it to cool off (10 minutes usually). Then, it will shift into Drive and everyone is happy. However, if this was an emergency (like someone has heat stroke), depending on this Ford Escape would be a life threatening decision.

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