NHTSA Complaint #11601844 — 2017 DODGE GRAND CARAVAN

As I was driving home on a city street, the entire car locked. I had no steering control. My brakes didn’t work the Entire vehicle locked. In the middle of the street. I turned the ignition off, put it in park and restarted the car only then did it work properly. This is the second time this vehicle has locked. This is very dangerous as I had a child in the car with me and I was in traffic. My brakes didn’t work, I had to use two feet really hard then I was able to stop the vehicle. The steering wheel didn’t work. Nothing worked. I don’t know What’s the problem. The very first time this happened, while dropping the child off at school, I put the car in park, I was not able to get the shifter out of park. The car locked. I sat in my car, wondering what to do decided to go on the web and check out problems with this particular vehicle, then I noticed there is a little door leading to the shifter to change it manually. But when you are in traffic, there is no time to look for a screwdriver to open the door to do anything manually. This is a safety hazard and I really don’t know why there is not a recall on this vehicle.