NHTSA Complaint #11703478 — 2017 DODGE GRAND CARAVAN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11703478
Vehicle 2017 DODGE GRAND CARAVAN
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

My engine has begun the "Pentastar tick", which is surprisingly well-known, but not recalled. This is a serious safety issue because it can cause engine failure, which would cause an accident. Dodge has known about this problem for years, but refuses to fix it. I cannot afford to replace the engine and my van is sitting at the dealership, as of today. Please make them fix this! Why is there not a recall on these engines!?! Thankfully, there was no accident and I had the vehicle towed to the dealership, only to be told they are aware of it and I'm looking at $3,000-5,000 to "fix" it. However, the replacement parts would be the same as the original parts, so it's just going to keep happening. They are willfully and knowingly endangering families by not fixing this!

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