NHTSA Complaint #11601534 — 2021 FORD F-250

The contact owns a 2021 Ford F-250. The contact stated that upon starting the vehicle, the transmission was slipping. The contact wait for a while before the vehicle responded as needed. There were no warning lights illuminated. The vehicle was taken to a local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to three other local dealers: DeSoto Ford (3039 SE Hwy 70, Arcadia, FL 34266); McDonald Ford (6790 Midland Rd., Freeland, MI 48623); and Richardson Ford (3781 S Huron Rd., Standish, MI 48658), and was made aware of TSB: SSM 51420; and that the vehicle was working as designed. The contact was informed that engine oil was moving into the torque converter and needed to warm up for proper operation. The mechanic informed the contact to let the vehicle run for a while before shifting into gear. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 2,000.