NHTSA Complaint #11666822 — 2021 FORD F-250

The contact owns a 2021 Ford F-250. The contact stated while driving approximately 5 MPH, there was an abnormal popping sound coming from under the floorboards. The contact was towing a 16-foot dump trailer with an approximate load of 16,000 lbs. during the failure. The contact stated no warning light was illuminated. The contact stated that the vehicle lost motive power. The contact stopped the vehicle and inspected the rear of the vehicle and became aware that the rear of the drive shaft was hanging down and touching the road surface. The contact had the vehicle towed to a dealer who diagnosed that the rear axle housing had failed, causing the driveshaft to shear off. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The contact researched online and related the failure to NHTSA Campaign Number: 21V536000 (Power Train); however, the VIN nor the model vehicle was included. The failure mileage was approximately 52,000.